Norbury Manor Primary School


Parent Support

To obtain a free paper copy of the information on our website  or have any queries, please contact Ms H Ahmad at

 Cost of Living Support

Find out what support is available to help you and your family get through the cost-of-living crisis.


Paying the right amount of tax


 Make sure you’re on the right tax code. If you aren’t you might be due a refund. Use the Money Saving Expert’s free tax code calculator to find out.



Benefits you’re entitled to 


 Use 1 of these benefits calculators to determine whether there are any benefits you could be claiming:


Government's cost of living payment

 The government’s cost-of-living payments are available for those receiving certain benefits or tax credits. You don’t need to apply for these – if you’re eligible the money should go straight into your account.

If you think you’re due a payment but haven’t received one, report a missing payment to the government here.

 Be aware of scams! If you receive any emails, texts or phone calls asking you to fill in an application form or asking for your bank details to receive a cost-of-living payment, do not talk to them or send a reply. Get more information on cost-of-living scams on the Money Saving Expert’s website.

Energy Bill


 Take a look at these resources from the British Gas Energy Trust and the Money Saving Expert.


Support from your Local Authority

 Local authorities have many schemes that you might be eligible for, including:


Free or Low Cost Food


If you’re worried about not having enough food to feed your family, you’re not alone. There are  a number of places offering support.


Hygiene Products


Food banks may offer free toiletries and sanitary products. Check with your local food bank to see what’s available.


Find the cheapest disposable sanitary products on Sanitary Saver.


Replace or Repair Household Items  and  Warm Spaces to Beat the Chill


 Get free household goods on Freecycle

 Get help with DIY repairs at a Repair Cafe

Some community spaces open their doors to provide a safe and warm space for a few hours. Many also offer hot drinks and wifi. 

Find a warm bank on:


Entitled to free school meals (FSM

 If your child is eligible for FSM you need to get them registered. This will allow them to get a free meal at school, and we’ll get extra funding (known as the pupil premium) to support your child’s learning.

For more information please click HERE.


Further Information



Please click on any box below to see the individual elements of our Parent Page.

Extreme Heat Guidance

NHS HEE Volunteering and Heatwaves Video

St Johns Ambulance: How to Treat Heat Exhaustion, Signs and Symptoms

How to apply Sunscreen Song

George the Sun Safe Superstar Story

You've Got to be Sun Smart Song

You've got to be Sun Smart Song lyrics

Useful Documents

How to apply sunscreen

Signs of Heat Related Medical Conditions

Sun Safe Clothing Advice

TfL Extreme Heat Advice

Parents Evening

Parents? evenings are held once each term providing parents with an opportunity to meet their child?s class teacher and to discuss their progress, behaviour and learning targets.   Meetings this term will take place via Microsoft Team. We will ask parents their preference for the Spring term meetings. 

Autumn term parent's evening dates are:



Spring term parent's evening dates are:



Secondary Transfer Information

Information from Croydon


Admission to Secondary School  2024/2025 Prospectus

Ben Johnson Primary School have created a video that guides you through the process.

Dear Parent/Carer

Application for a place at a Secondary School in September 2024

Is your child currently in Year 6?  If so you MUST apply for a secondary school place for them

Apply now:

  • Visit to find out about the schools available and be guided through the steps in the application process and the online application form.
  • If you are familiar with the process and already have an eAdmissions account you can apply straightaway at

Application deadline: 31st October 2023

If your application is late it will not be considered until all applications received on time have been processed and your child would be unlikely to receive a place at one of your preferred schools. Help your child by being one of the nine out of ten parents who apply on time.

You will receive your school place offer by email on the evening of 1st March 2024

If you do not have internet access, you can use a computer at any Croydon library or at Access Croydon, Bernard Weatherill House, where staff will be on hand to help.

If you have any additional queries please contact Schools Admissions at or by telephone on 020 8726 6400.

To access the Admission to Secondary School 2024 booklet click HERE.

To access Sutton Secondary School transfer information click HERE

To access Lambeth Secondary School transfer information click HERE

To access Merton Secondary School transfer information click HERE

To find the Secondary school closer to your home click here.

Croydon residents

You may make changes to your application preferences, such as add or remove a selective school, once you receive the results of the test, providing you email the School Admissions team by 12th  December 2023.. We will also accept changes to preference relating to late test results for selective schools in other local authority areas.


Changes to preference after this date will only be considered after places are offered on 1st March 2024. 

Non Croydon residents

If you do not live in Croydon, please contact your home local authority for their policy on making changes to a school admission application.
If you have questions about test arrangements, please check the relevant schools’ websites, or contact the school directly.

Below is a video on how to register on the eadmissions site.

Below is a video about how to reset your eadmissions password and username

Parent View

Parent's are encouraged to share their views on our school via Parent View. This tool asks for parents opinions on 12 aspects of the school. The information is then used to help make decisions during an Ofsted inspection. Visit the website to complete your survey. 


Best Start Family Solutions

Croydon Partnership Early Help

Best Start Family Solutions

 Information for children and their parents/carers and families

Who are we?


Every family can go through challenging times at some point. Early help means working with you and your family so that small problems don’t become big problems.


Why would I need Early Help?







There are lots of reasons why people look for early help: 

You may be worried about your child’s health, development or behaviour

You may be worried about how they are doing at school

 You may be worried about money or housing and how that
is affecting your family

Your child and family may be affected by domestic abuse, drugs, alcohol, mental ill health or crime.


What will happen when I ask for help?

The professional will talk with you about the problems you’re experiencing. They may just point you to the right services for your family. However, if it is a bit more complicated they may complete a Child and Family Wellbeing Assessment (CFWA). This helps them to understand more about what your family needs and which professionals and services can work together to help and support you. 

 You can talk about things that are going well and things that you are proud of as well as things that you’re finding a challenge.

If the person talking to you believes you and your family need to be referred for more intensive early help support, they will need to refer you and your family to the relevant service.

What can I do next?


 If you would like to find out more about early help, please speak to a professional involved with your family
or look at our website CLICK HERE



CALAT Family Learning offers a diverse and rich programme of Family Literacy, Language and Numeracy courses and workshops, sometimes referred to as Skills for Families.

Adults are able to improve their own skills, whilst learning how to support their own child?s learning.

Many programmes offer the chance to work towards a nationally recognised qualification. The programmes are of a high quality and are run in partnership
with schools, libraries, children?s centres, family & community centres. These programmes are largely funded through Learning Skills Council funding and are
free for eligible parents and their families.

Skills for Life is the key Government strategy to improve the literacy, language and numeracy skills of adults and CALAT Family Learning has a key role to play in both work with parents/ carers through skills for life and in supporting the Early Years Foundation Stage, Every Child Matters, Healthy Schools strategy, the Primary Strategy and Social Inclusion strategies.

CALAT Family Learning also offers a successful programme of short family courses (ranging from one-off workshops to a few weeks), where mums, dads, grandparents and carers can enjoy learning together with their child. Such as:

  • Story telling
  • Small steps into health
  • Small steps into work
  • Once upon a rhyme
  • Mind  body fitness
  • ICT
  • Making maths games



For further information about CALAT, please click here.

To read the CALAT website here.

Family Justice Centre

The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. Thier aim is to listen and respond to your needs in a safe way.

The Family Justice Centre is open for drop-in and appointments on:

  • Monday, Tuesday and Friday from 9am to 5pm
  • Wednesday from 8am to 5pm.
  • You can call the helpline on 020 8688 0100 or email:

 To find out more, please click here

Citizens Advice Croydon


Citizens Advice Croydon is a charity, independent of government and councils, relying on funding from grants and donations. They provide free, confidential, independent and impartial advice and information on a wide range of issues, including debts, welfare benefits, housing, employment, consumer rights and relationships.

When you arrive, you will be briefly seen by a Supervisor, who will decide on the most appropriate way of helping you to resolve your problem.  You will then either be assisted to find the information you need, be seen by an assessor or an appointment may be made for you to see an adviser.  If you have any paperwork regarding your issue, please remember to bring it with you.

To find out more, please click here

You can contact them online if you can't come in person or need any information when they're closed. 

To use the On-line Advice Service, please click here

 Medical Awareness Information

Please click here for information